An internal AppleCare document uncovered by 9to5Mac reveals that Apple is currently investigating numerous WiFi-related issues which affect its New iPad.
The investigation comes on the heels of numerous user complaints which have surfaced since the product's launch. User comments on the document itself indicate that the problems are limited to Wi-Fi only versions of the iPad and not the 3G model. Issues include slow download and upload speeds, intermittent connectivity and Wi-Fi not seen.
Apple has not yet offered any official word on the matter.
Other sources
- SlashGear
- Apple investigates iPad Wi-Fi issues and replaces affected units
- Business Insider SAI
- Apple Is Investigating Wi-Fi Issues With The New iPad (AAPL)
- Other
- Apple Investigates Third Generation Wi-Fi Issue, Replaces Some Wi-fi-only iPads
- Tech Radar
- AppleCare Asked to Replace iPads With Faulty Wi-Fi
- Tech Radar
- Apple is replacing new iPads affected by Wi-Fi problems
- Business Insider SAI
- WHEW! Our New iPad Doesn't Have The Wi-Fi Problem Everyone's Complaining About Today